Welcome to Leisure Inn Penny Royal
Hotel Facilities
If you have any questions, dial “9” for Reception.
Accounts
Payments can be made by cash, credit card or EFTPOS. If you are settling your account with a credit card, please note that a credit card surcharge will apply.
Credit card payments in Australia incur a merchant service fee in addition to the total amount payable.
Please see Reception for further information.
Adaptors
The power points in your room operate on 240 volts (AC 50 cycles).
Adaptors are available for hire from Reception.
Baby Sitting Facilities
Baby cots are available for hire. Please contact reception to arrange delivery before 9:00 pm.
A child minding service can be arranged provided 48-hour notice is given.
Please contact local provider directly with below contact details for the arrangements and further information:
- Aladdin Baby Sitting Services – 0411 220 850
- Bubs On Board Baby Equipment Hire – 0408 433 301
Car Parking
Designated car parks will be advised to you on check-in. These areas are not secured, however, the Motel section of the hotel does have surveillance cameras, and hotel recommends that you do not leave valuables in your vehicle. There is no allocated parking. Parking permits must be displayed at all times or you will be subject to a fine.
Check-Out Time
We ask you to vacate your room by 10:00 am on the day of departure. A later departure may be available; however a late check out fee may apply. Should you be leaving prior to 7:00 am on the day of your departure, please contact the reception a day prior to settle any accounts and arrange for a key return.
Cheques
Travel cheques and bank cheques are accepted. however, business or personal cheques are only accepted with a prior approval from the management.
Do Not Disturb
Please place your “Do Not Disturb” sign outside your hotel room/apartment door to ensure your privacy is upheld. Please note your room will not be serviced during this time.
Do Not Disturb
Please place your “Do Not Disturb” sign outside your hotel room/apartment door to ensure your privacy is upheld. Please note your room will not be serviced during this time.
Dry Cleaning
We offer same day laundry and dry cleaning services Monday to Friday only. Place the completed list in the laundry bag provided in your wardrobe and leave at the reception prior to 9:00am. Your garments will be available for collection from the reception at approximately 5:30 pm. For additional laundry services outside of the nominated times, please contact the reception.
Facsimile Services/Photocopying
A facsimile service is available at the reception. Charges are summarized below:
- Local & Interstate
$1.50 first page & 50 cents every page thereafter - International
$5.00 first page & $3.00 for every page thereafter - Incoming Faxes
50 cents per page - Photocopying
15 cents per page
Guest Laundry
For your convenience, there is a guest laundry located in both buildings. Hotel laundry is situated on the ground floor near room 237 apartment laundry is located on the ground floor near the pond.
$2.00 and $1.00 coins are needed to operate the washing machine & $1.00 coins to operate the dryer; a wash or dry cycle takes 40 mins. Laundry detergent in sachets can be purchased from the reception for $1.00.
Feedback
We thank you for choosing to stay with us and welcome receiving your comments on our facilities and services. Please visit and log onto www.staywellgroup.com/feedback to submit an online form. Your feedback will be analysed and used to continually improve the standards of our services and facilities and in the training of our hotel staff.
Housekeeping
Should you have any special room servicing requirements such as a nominated time for servicing your apartment or for additional linen, please contact the reception. Coat hangers, extra pillows, and blankets are placed in the wardrobes.
PLEASE NOTE: Self-contained rooms are not serviced daily. Services are available at a fee.
Keys
Please remember to keep your room key with you at all times and ensure you lock all doors and windows when leaving your apartment for security purposes. Two keys are available per hotel room/apartment. Lost or unreturned keys will attract a fee of $50 per set.
Loss and Damage
All apartments are fully equipped with a standard inventory. Please report any breakages, missing items or damaged property on arrival. The cost of replacement or repair on any items broken or damaged is the responsibility of the guest.
Luggage Storage
We will be happy to assist you with baggage storage (subject to availability), please contact the reception.
Maintenance
Please contact Reception should there be any items requiring our attention.
Pets
Pets are not allowed. The only exception to this rule are guide dogs.
Noise After Dark
Please keep noise to a minimum and respect other guests during the nights.
Reception Hours
May – September
Reception is open between the hours 8 am – 7 pm Sunday to Thursday
Reception is open between the hours 8 am – 7 pm Friday and Saturday.
October – April
Reception is open between the hours 7:00 am – 10:00 pm 7 throughout the week.
AFTER HOURS EMERGENCY, CONTACT SECURITY 0409 567 789
Safe
All rooms are equipped with a safe for personal items.
Smoking
All rooms are non-smoking. Smoking is prohibited and smoke detectors will trigger the fire alarm. The Fire Department can isolate the cause to each individual unit and there will be a fine/penalty imposed as the Fire Department must attend. Smoking in rooms will result in additional cleaning charges
If you need to smoke on the property, please ensure it is away from rooms and does not affect any other guests. Ashtrays are provided for your use.
Tour Bookings
For information on a wide range of activities in this area, please contact the reception who will be happy to organise bookings on your behalf, or contact Launceston Travel & Information Centre directly on 6336 3133 for more information.
Umbrellas
Umbrellas can be borrowed from the reception or they can be purchased for $40.
Upgrades
The hotel has a variety of room type options including Queen Rooms, Triple Rooms, One/Two/Three and Four Bedroom Apartments. Upgrades are subject to availability. Enquire at the reception for upgrade options and rates.
Wake Up Calls
Wake up calls may be booked by calling the reception before 9:00 pm.
Room Facilities
If you have any questions, dial “9” for Reception.
Air Conditioning
All apartment rooms and limited hotel rooms have air conditioning. Additional fans available at the reception.
Balcony
Please do not hang towels, clothing or other items over the balcony.
Please consider the guests below by now throwing rubbish or other items over the balcony.
Dialling
Reception Dial 9
Room to Room For hotel, dial room number.
For Apartments, dial 6 then the room number (last two digits)
Outside Line Dial 0 wait for dial tone then dial the number
Calling Overseas Dial 0 then 0011 followed by the country code
Country Codes:
Country Codes:
- 1 Canada
- 86 China
- 45 Denmark
- 33 France
- 49 Germany
- 91 India
- 62 Indonesia
- 353 Ireland
- 39 Italy
- 81 Japan
- 82 Korea
- 60 Malaysia
- 31 Netherlands
- 64 New Zealand
- 63 Philippines
- 7 Russian Federation
- 65 Singapore
- 34 Spain
- 46 Sweden
- 41 Switzerland
- 66 Thailand
- 44 United Kingdom, Channel Islands
- 1 US
For other codes contact reception.
Departures
Guests are reminded to vacate their rooms by 10:00am on the day of departure, otherwise, extra charges apply – see check out time.
Hair Dryer
For your convenience, each hotel room and apartment is equipped with a hairdryer. If you encounter a problem with your hair dryer, please contact the reception and a replacement will be provided.
Internet Access
At all Park Regis & Leisure Inn Hotels in Australia, we are delighted to offer our valued customers with a complimentary Wi-Fi (limited).
Additional data may be purchased directly online once your allowance limit has exhausted.
Please contact the reception for further details.
Iron/Ironing Board
For your convenience, an iron and ironing board are located in your apartment.
Maintenance
Please contact the reception should there be any items requiring attention.
Messages
The telephone in your room/apartment has no direct line in service. All incoming calls with be transferred via the reception.
Tea & Coffee Facilities
All apartments are provided with tea and coffee making facilities. For additional supplies, please contact the reception.
Telephone Charges
Each apartment is fitted with a direct dial telephone. All other external calls are automatically recorded on our call accounting system; calls are charged at the following rates:
$0.80 for connection and 80 cents per pulse thereafter (within Australia)
$2.50 for connection and 80 cents per pulse thereafter (overseas)
$0.65 for connection fee on 1300/1800 numbers
Dining
If you have any questions, dial “9” for Reception.
Restaurant
Kings Bridge Bar and Restaurant is a family-friendly venue serving breakfast, lunch, and dinner.
Please see the reception for operating hours.
Penny Royal Restaurant, located at the Penny Royal attraction, is also a great family-friendly restaurant. Phone 6332 1011 for operating hours. Leisure Inn Penny Royal guests receive a 10% discount upon presentation of their room key.
Both Kings Bridge Bar and Restaurant and Penny Royal Restaurant are not managed by the hotel.
Local Information
If you have any questions, dial “9” for Reception.
Airline Offices
Domestic Reservations & Information
- Qantas
13 13 13 - Virgin Australia
13 67 89 - Jet Star
13 15 38
Airport
Launceston airport is a 20-minute drive south from the city centre.
Banks
Please contact the reception for directions to the nearest banking locations.
Car Rental
Please contact the local provider directly with below contact details for detailed information.
Thrifty
Address: 151 St. John Street
Phone: 6333 0911
AutoRent HertZ
Address: 58 Paterson Street
Phone: 6335 1111
Hairdresser/Beauty Salon
Please contact the local provider directly with below contact details for detailed information.
Price Cutters
Address: 3/115 Brisbane Street
Phone: 6334 6847
Chemist
Please contact the local provider directly with below contact details for detailed information.
Healthwise Pharmacy
Address: 84 Brisbane Street
Phone: 6331 7777
Terry White Pharmacy
Address: 86 St. John Street
Phone: 6331 5424
Cinema Information
Our reception will be happy to direct you to the cinema. For a complete listing of available films and session times, please contact the cinema directly or check the local newspaper.
Village Cinemas
Address: 163 Brisbane Street
Phone: 6331 5066
Convenience Store
Our reception will be happy to direct you to the closest convenience store. The details are listed below.
TRC Petrol Station (Bottle shop & Convenience store)
Address: 121-131 Paterson Street
Phone: 6331 4604
Coles Supermarket
Address: 128 Wellington Street
Phone: 6334 2299
Dentists
Please contact the local provider directly with below contact details for detailed information.
Pick up & Associates
Address: 44 Brisbane Street
Phone: 6331 4855
Charles Goldsmith Dentist
Address: 58A Elphin Road
Phone: 6334 7140
Doctor
Please contact the local provider directly with below contact details for detailed information.
The Esk Family Health Centre
Address: 33 Brisbane Street
Phone: 6331 2355
West Tamar Health Centre
Address: 1 Windsor Drive, Riverside
Phone: 6327 2947
Optometrist
Please contact the local provider directly with below contact details for detailed information.
CWC Optometrists
Address: 47 Brisbane Street
Phone: 6331 7566
Island Optical
Address: 6-8 Quandrant Mall
Phone: 6331 1008
Taxi Services
Taxi Combined Services 13 10 08
Things To Do
Located less than a three-hour drive from Hobart, Launceston is one of Australia’s oldest cities and the largest city in the region. A picturesque, bustling hub of food, wine, and culture, Launceston provides the perfect balance of city and country charm and is a must-visit for the cultured traveller.
When your days are filled with sightseeing and adventures, and your nights are spent experiencing all the incredible food, wine and entertainment Launceston has on offer, you’re going to need somewhere to rest and recoup, and the Leisure Inn Penny Royal is the place to stay.
Our Top 8 Picks for Things To Do
Experience Tasmania’s most famous views
There are few landscape backdrops that can compare with Cradle Mountain, which explains its position as one of Tasmania’s most famous natural icons. The greater Launceston region’s picturesque Cradle Mountain sits amongst the world heritage listed national parks, rich with geological features dating back to the Jurassic period including everything from deep, lush valleys and glacial lakes, to intricate cave networks.
Hiking enthusiasts will fall in love with the world-famous Overland Track, a 6-day journey that takes you deep into this spectacular Tasmanian wilderness. Looking for something a little less strenuous? Those seeking a day trip can depart from Launceston for a day-tour of Cradle Mountain and its standout features including tumbling waterfalls, native wildlife, and the Dove Lake plateau.
Eat and drink your way through the Tamar Valley
Renowned for its stellar wine and raw food production, the greater Tamar Valley is a must-do for any food and wine enthusiast exploring Tasmania. With a wide selection of wineries to choose from, we recommend taking the scenic route.
Starting at Tamar Valley in Launceston, indulge in a drive that weaves through orchards, pastures, and forests, finishing up in Narantawpu National Park, offering unrivalled views of the region. This unique experience includes both a variety of food and wine destinations and plenty of opportunities to stop and take in the serenity. We guarantee there is no better way to explore Launceston’s best food and wine region.
Queen Victoria Museum and Art Gallery
For those looking to dive deep into Launceston’s local history and character, the Queen Victoria Museum and Art Gallery (QVMAG) is Australia’s largest regional museum. Earning itself a national profile for its collections of Australian colonial art, decorative art, and design, and Tasmanian history, QVMAG is, undoubtedly, Launceston’s cultural heart beat.
The QVMAG is located on two sites; the 1870s era railway workshop at Inveresk and the 1891 Royal Park Art Gallery Building on Wellington Street. For family holidaymakers, the Inveresk site is home to The Phenomena Factory, a free-entry interactive science center providing hands-on educational fun for kids of all ages. Stargazers are sure to enjoy the Launceston Planetarium, where you’ll see astronomical concepts demonstrated in a way that is both theatrical and technical, also located at Inveresk.
Cataract George Cliffgrounds and Reserve
Known locally as ‘The George’, this unique natural formation is a little slice of wilderness solitude hidden just a 15-minute talk from Launceston’s city centre. With beautiful Victorian gardens, exotic plants, scenic hiking trails, a George clibming chairlift and a swimming hole surrounded by bushland, Cataract George is the perfect day trip for those looking to take some time out from the hustle and bustle of the city life, and explore one of Launceston’s best natural offerings.
Penny Royal Adventure Park
As Tasmania’s only theme park, Penny Royal Adventure Park is a must-do for families, thrill-seekers and culture enthusiasts alike. There are plenty of activities on offer for kids, as well as attractions for adults including a barge ride, which takes passengers through the venue’s history, a gondola-style charlift and ten different rope walks suspended over towering cliffs. A premium, locally-made ice creamery and multiple restaurants and bars are also available on site – the perfect pick-me-up for busy adventurers. Penny Royal Adventures is located directly next door to Leisure Inn Penny Royal, making it the perfect activity for those looking to explore closer to home.
Get up-close with native wildlife
Tasmania Zoo is a local family-run zoo located just 20 minutes drive from Launceston CBD in the picturesque Tamar Valley. Dedicated to the continuous contribution to wildlife conservation in the region, Tasmania Zoo is passionate about educating visitors on Australia’s native wildlife, and rare and exotic species from around the world.
Showcasing more than 100 rare, critically endangered, exotic and native species, it’s an excellent opportunity for international and Aussie travellers alike to broaden their knowledge of Australia’s wildlife. Tasmania Zoo is the only zoo in the Asia-Pacific where visitors can see the incredibly rare Celebes Crested Macaque, also known as the Crested Black Macaque.
Celebrate abundance in Launceston
Immerse yourself in the culture of Launceston by exploring the array of local markets – farm fresh produce, fashion, jewellery, timber wares, and so much more. The Evandale and Esk markets are a must for farm-fresh enthusiasts looking to pick up locally grown produce from Tassie farmers. Looking for a bargain? The Boardmills Market in Avalon Estate is the perfect opportunity to browse timber and fine craftsmanship using Tasmania’s natural assets – if you’re up for a haggle, this is the place for you.
Get lost in a sea of purple
Running over 260 acres, Bridestow Lavender Estateis, the world’s largest privately-owned lacender farm and is one of the region’s most breathtaking sights. Bridestow grows true French lacender, which is the only variety suitable for perfume making and cooking. Guests are encouraged to indulge amongst the purple flowers (photo opportunities are encouraged), before indulging in a little retail therapy at the Bridestow Lavender Estate gift shop, which sells products made from their premium lavender oil and flowers including soaps, skin creams, teas, their famous Bobbie Bear heat packs, and so much more.
Safety & Security
If you have any questions, dial “9” for Reception.
After Hours – Emergency
For any emergency after the reception is closed, please contact security on 0409 567 789
For Police, Fire or Ambulance – dial 000
Emergency
Police, Fire Department or Ambulance – dial ‘0’ for an outside line followed by ‘000’.
Fire Evacuation
- If the fire alarm get triggered please make your way to the nearest fire exit and report to the reception. DO NOT RUN.
- Do not telephone Reception as we may need the lines for Emergency Calls.
- Assembly points are located in both car parks.
- Do not re-enter the building unless you are advised to do so.
There are instructions behind each door.
Hospitals
Launceston General Hospital (Public)
Address: 274-280 Charles Street
Phone: 6777 6777
St. Vincent’s Hospital (Private)
Address: 5 Frederick Street
Phone: 6332 4999
Security
For security reasons, please ensure all doors and windows are locked and closed behind you when entering or leaving your apartment.
